Just last week, our kitchen lights from Italu died on us. The technician came promptly on a Monday morning and told us the ballast is faulty. In the first place, the wires were not connected properly causing the ballast to wear out...zzz... Luckily Italu offered us a 1 year warranty for their lights and ballast, so this trip cost us nothing.
Then on Sunday evening, after slipping down the shower stand after so many times, I broke the shower head support while trying to push the thing up one last time!!
Since, all fittings in the flat comes with 1 year warranty, I called the Pasir Ris-Punggol Town Council for help since the BSC shifted out in April. Help came 45mins after I hang up the phone.
Other than lights and those lousy government fittings... it's so far so good for the rest of the stuff at home.